Dig art

At SERVEDGTL LTD ("Company," "we," "us," or "our"), we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, process, store, and protect your personal information when you use our website Dig-Art.com ("Website") and its associated services ("Services").

By accessing or using our Website, you acknowledge and consent to the collection, use, and processing of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect different types of personal data to operate and enhance our Website and Services.

1.1. Personal Information

We may collect the following personal details when you use our Services:

- Name, email address, and contact details.
- Payment details (processed securely through third-party providers).
- Any additional information you provide while using our services.

1.2. Automatically Collected Data

When you access our Website, we may collect data automatically, including:

- IP address, device type, and browser information.
- Website usage statistics, such as pages visited, time spent, and referral sources.
- Tracking data via cookies and other analytics tools.

For details on cookie usage, refer to our Cookie Policy.

2. How We Use Your Information

Your data is used to deliver, improve, and customize our Services. Specifically, we may process your data for the following purposes:

2.1. Service Delivery

- To provide and personalize our Services, including digital artwork generation.
- To process transactions and verify payments.
- To communicate important account-related information.

2.2. Customer Support & Communication

- To respond to inquiries and provide technical support.
- To send notifications regarding service updates or changes.
- To offer marketing content, promotions, and newsletters (you may opt out at any time).

2.3. Website Analytics & Optimization

- To analyze Website traffic and user engagement.
- To enhance functionality and security.
- To detect and prevent fraud, abuse, or policy violations.

3. Data Sharing & Disclosure

We do not sell or rent your personal data. However, in certain situations, we may share your information with trusted third parties:

3.1. Service Providers

We work with external service providers (e.g., payment processors, hosting services) that help us operate our business efficiently. These providers process your data in compliance with strict security protocols.

3.2. Legal & Regulatory Compliance

We may disclose your information when legally required, including:

- Compliance with legal requests, court orders, or regulatory obligations.
- Enforcement of our Terms of Use.
- Protection of our rights, property, or the safety of users.

3.3. Business Transfers

If SERVEDGTL LTD undergoes a merger, acquisition, or asset sale, user data may be transferred to the new entity. We will notify you of any changes affecting your data.

4. Data Security Measures

We implement industry-standard security protocols to protect your data from unauthorized access, alteration, or loss. Measures include:

- SSL encryption for secure transactions and data transmission.
- Access controls & authentication to restrict unauthorized access.
- Regular security audits and monitoring for potential threats.

However, no online platform can guarantee 100% security. Users should take precautions, such as safeguarding login credentials.

5. Your Rights & Choices

As a user, you have rights regarding your personal data, including:

5.1. Access & Updates

You can access, update, or correct your personal information via your account settings.

5.2. Opt-Out of Marketing Communications

You may unsubscribe from promotional emails at any time using the "unsubscribe" link in our emails or by contacting us.

5.3. Managing Cookies & Tracking

You can manage or disable cookies through your browser settings. More details are available in our Cookie Policy.

6. GDPR Compliance (For EEA Users)

If you are located in the European Economic Area (EEA), your data is protected under the General Data Protection Regulation (GDPR). You have the following rights:

✔ Right to Access – Request a copy of the personal data we hold.
✔ Right to Correction – Update incorrect or incomplete data.
✔ Right to Deletion ("Right to be Forgotten") – Request the removal of your data.
✔ Right to Object – Restrict certain types of processing.
✔ Right to Data Portability – Receive your data in a structured format.
✔ Right to Lodge a Complaint – File a complaint with a supervisory authority.

To exercise your rights, contact us at info@dig-art.com.

7. Data Retention

We retain personal data for as long as necessary to fulfill our Services, comply with legal obligations, or resolve disputes.

- Active Accounts: We retain user data while your account is active.
- Inactive Accounts: If you delete your account, your data may be archived for legal or compliance purposes.
- Analytics Data: Usage statistics may be stored for trend analysis.

8. Children's Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect or process personal data from minors.

If we discover that a child under 18 has provided personal data, we will delete it immediately. Parents/guardians may contact us to request removal.

9. External Links

Our Website may include links to third-party websites. We do not control or endorse their privacy practices. We encourage users to review the privacy policies of external sites before sharing any data.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

- Changes in legal or regulatory requirements.
- Updates to our data practices or security measures.
- Improvements to our Services.

The latest version will always be available on our Website. Users are encouraged to review this policy regularly.

If significant updates occur, we may notify you via email or Website notifications.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

📧 Email: info@dig-art.com
📍 Company Address: SERVEDGTL LTD, 13 Eton Avenue, London, NW3 3EL, United Kingdom

By continuing to use our Website, you acknowledge that you have read and understood this Privacy Policy.